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Terms & Conditions

Last Updated: 21st Feb 2025

Welcome to Rata Studio! These Terms & Conditions govern your use of our website www.ratalove.com ("Website") and our services. By accessing or using our Website, you agree to comply with these terms. If you do not agree, please refrain from using our services.

1. Use of Website

You must be at least 18 years old or have parental/guardian consent to use this Website.

You agree to use this Website only for lawful purposes and not for fraudulent or malicious activities.

Unauthorised use, such as attempting to hack or disrupt the Website, is strictly prohibited.

2. Account Registration

To access certain features, you may need to create an account.

You are responsible for maintaining the confidentiality of your account credentials.

Rata Studio reserves the right to suspend or terminate accounts suspected of fraudulent or abusive activity.

3. Orders & Payments

By placing an order, you agree to provide accurate billing and shipping details.

Prices are listed in [insert currency INR/USD] and are subject to change without notice.

Payments are processed securely through third-party providers, and we do not store your payment details.

We reserve the right to cancel or refuse any order at our discretion.

4. Shipping & Delivery

We aim to process and ship orders within [insert timeframe 3 working days to 20 working days for processing & 3–5 working days for shipping]. However, delivery times may vary based on location and external factors.

Rata Studio is not responsible for delays caused by third-party shipping providers.

Shipping fees and import duties (if applicable) are the customer's responsibility.

5. No Returns or Refunds

All sales are final. Rata Studio does not accept returns or offer refunds on any products.

Please review product details carefully before making a purchase.

If you receive a defective or damaged item, please contact us within (48 hours) for assistance.

6. Intellectual Property

All content on the Website, including images, text, logos, and designs, is the property of Rata Studio and protected under copyright and trademark laws.

You may not copy, reproduce, or distribute our content without prior written consent.

7. Limitation of Liability

Rata Studio is not liable for any direct, indirect, or incidental damages resulting from your use of our Website or products.

We do not guarantee that the Website will always be error-free or uninterrupted.

8. Third-Party Links

Our Website may contain links to third-party websites for your convenience.

Rata Studio is not responsible for the content, policies, or practices of third-party sites.

9. Changes to Terms & Conditions

We may update these Terms & Conditions from time to time.

Any changes will be posted on this page with a revised "Last Updated" date.

Your continued use of our Website after updates signifies your acceptance of the revised terms.

10. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us at:

Rata Studio
Email: hi@ratalove.com
Phone: +91 9810013770
Address: RATA Studio, Basement, 528, Sushant Lok 1, Block C, Sector 43, Gurugram, Haryana – 122002

Thank you for shopping with Rata Studio!