Last Updated: 21st Feb 2025
Welcome to Rata Studio! We value our customers and strive to provide a smooth shopping experience. Please read our Order Cancellation & Refund Policy carefully before making a purchase.
Customers can cancel their order within 24 hours of placing it.
To request a cancellation, please contact our customer support at hi@ratalove.com or +91 9810013770 with your order details.
Orders cannot be cancelled once they have been processed or shipped.
Rata Studio reserves the right to cancel any order due to unforeseen circumstances, including stock unavailability or payment issues. In such cases, customers will be notified promptly.
Rata Studio does not offer refunds on any orders.
We encourage customers to carefully review product details before completing their purchase.
If you receive a defective or damaged item, please contact us within two business days for assistance.
We may update this policy from time to time.
Any changes will be posted on this page with a revised "Last Updated" date.
Your continued use of our website and services signifies your acceptance of the updated policy.
If you have any questions or need assistance regarding order cancellations, please reach out to us:
Rata StudioThank you for shopping with Rata Studio!