Privacy Policy

Last Updated: 25th Feb 2025

Welcome to Rata Studio! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website www.ratastudio.com ("Website") and use our services.

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

1. Information We Collect

a. Information You Provide

• Name, email address, phone number, and shipping/billing address
• Payment details (processed securely by third-party payment providers)
• Account credentials (if you create an account with us)
• Any communication you send to us (e.g., customer service inquiries, reviews, feedback)

b. Information Collected Automatically

• IP address, browser type, and operating system
• Pages visited, time spent on pages, and other website analytics
• Cookies and tracking technologies (see Cookies & Tracking Technologies below)

c. Information from Third Parties

• Social media platforms (if you interact with us through social media)
• Payment providers (to process transactions securely)

2. How We Use Your Information

• To process and fulfil your orders
• To communicate with you about your orders, inquiries, or support requests
• To improve our Website, products, and customer experience
• To send marketing emails, promotions, or newsletters (you can opt-out anytime)
• To prevent fraud, protect security, and comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Payment processors, shipping partners, and marketing tools
• Legal Authorities: If required by law, regulation, or legal process
• Business Transfers: In case of a merger, acquisition, or business sale

4. Data Security

We take reasonable security measures to protect your personal information. However, no data transmission over the internet can be guaranteed as 100% secure. Please use strong passwords and avoid sharing sensitive information through unsecured channels.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. These may include:

• Essential Cookies: Necessary for the website’s functionality
• Analytical Cookies: Help us understand user behaviour and improve performance
• Marketing Cookies: Used for personalized advertising

You can manage your cookie preferences through your browser settings.

6. Your Rights & Choices

• Access, update, or delete your personal information
• Opt out of marketing communications
• Disable cookies (which may affect website functionality)

To exercise these rights, contact us at hi@ratalove.com.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal information.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Your continued use of our Website signifies your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Thank you for trusting Rata Studio!